Frequently Asked Questions (FAQ)
Welcome to the AnExplorer FAQ page! Here you'll find answers to some of the most common questions about our app. If you have a question that isn’t covered here, feel free to Contact Us.
General
1. What is AnExplorer?
AnExplorer is a comprehensive file management app for Android devices. It allows you to organize, manage, and transfer files across various storage types, including internal, external, cloud, and network storage.
2. How do I download and install the app?
You can download AnExplorer from the following app stores:
- Google Play Store
- Amazon App Store
- Samsung Galaxy Store
- Aptoide Store
Follow the installation instructions provided to get started.
Features
1. How do I organize and manage my files?
Use the file browser to navigate through folders and files. You can create, rename, move, copy, delete, and compress files and folders. Use the search function to quickly find files by name, type, or date.
2. Can I manage files from external storage?
Yes, AnExplorer supports external storage devices such as SD cards and USB drives. Connect your device and access files through the app’s storage manager.
3. How do I use the media library management features?
You can categorize and view your media files such as images, videos, and audio within the media library section of the app. Bookmark your favorite folders for quick access.
4. What cloud storage services are supported?
The app supports cloud storage services like Box, OneDrive, and Dropbox. You can manage files stored in these services directly through the app.
View Full Cloud Management Guide
5. How do I transfer files between devices?
Use the offline file sharing feature to transfer files between devices on the same Wi-Fi network. You can also transfer files to a laptop via HTTP Server.
Compatibility
1. Which devices are compatible with AnExplorer?
AnExplorer is compatible with a wide range of Android devices, including:
- Phones
- Tablets
- Foldables
- TVs (e.g., Google TV, Xiaomi, NVIDIA SHIELD)
- Watches (e.g., Google Pixel Watch, Samsung Galaxy Watch)
- Chromebooks
- VR Headsets
- Windows Laptops
- Automotive Systems
For a detailed list of supported models, visit our Download page.
2. Does the app work on non-Android devices?
While AnExplorer is primarily designed for Android devices, some features are accessible via web browsers on laptop.
Troubleshooting
1. Why isn’t the app recognizing my external storage?
Ensure the storage device is properly connected and formatted. Check the device permissions and ensure that the app has the necessary access rights.
2. How do I recover deleted files?
Currently, AnExplorer does not support file recovery once deleted. To avoid future data loss, consider using cloud storage or backup solutions.
3. The app is crashing or not working correctly. What should I do?
Try restarting your device and updating the app to the latest version. If the problem persists, Contact Us for technical support.
Support
1. How can I get technical support?
For technical support, Contact Us directly. We’re here to help!
2. Where can I provide feedback or suggestions?
We welcome your feedback and suggestions! Please share your thoughts.